Return Conditions

Return Conditions

  1. Request Period:

    • Returns must be requested within 30 days of receiving the product.

  2. Product Condition:

    • Items must be unused, in their original packaging, and with all tags intact.
    • Custom or personalized items are not eligible for return, except in cases of defects.

  3. Accepted Reasons for Returns:

    • Defective or faulty product.
    • Incorrect item delivered.
    • Dissatisfaction or change of mind within the legal 7-day cooling-off period for online purchases.

Return Process

  1. Contact Us:

    • Email usa@armoredfx.com with your order number, a description of the issue, and photos of the product if applicable.

  2. Approval and Instructions:

    • Our team will review your request within 5 business days and provide instructions for returning the product.

  3. Shipping Costs:

    • Customers are responsible for return shipping costs unless the return is due to an error or defect in the product.

Refund Conditions

  1. Approval of Return:

    • Once we receive and inspect the returned item, your refund will be processed.

  2. Refund Methods:

    • Credit Card Purchases: Refunds will be issued to the original card within 7 to 14 business days, depending on your card provider.
    • Bank Transfer or Direct Payment: Refunds will be made to the bank account provided by the customer within 7 business days.

  3. Exceptions:

    • Original shipping costs are non-refundable unless the return is due to an error or defective product.

Exchanges

  • If you’d prefer to exchange the item instead of returning it, please contact us to check product availability. Exchange requests follow the same timeline and conditions as returns.

Need Help?

For any questions or concerns, please reach out to us at usa@armoredfx.com. Our team is here to assist you and ensure you have a positive experience with Armored FX.

At Armored FX, we value your trust and are committed to providing fair and transparent service.